Support
Reporting Bugs and Requesting Features
To report a bug, please send an email to support@packetsmith.ca with the following information:
- A detailed description of the bug
- Operating System version
- The version number of the software
- Preferably, a sample PCAP file that allows us to replicate the problem
To request a new feature for PacketSmith, please email support@packetsmith.ca with a detailed description of your idea. Netomize will evaluate all feature requests based on their:
- Applicability: How well the feature aligns with PacketSmith’s purpose
- Future Plans: How the feature fits into the long-term development of PacketSmith
Integration Complexity: How difficult would it be to integrate the feature into the existing codebase
Questions
For any other questions or inquiries, please send an email to info@packetsmith.ca.
EULA
The End-User License Agreement (EULA) for PacketSmith can be found here PacketSmith-EULA.
